Privacy Policy for Hakin Motors
Last updated: 7 February 2026
Website: https://hakinmotors.co.uk/
Contact details
Hakin Motors
Upper Hill Street
Milford Haven
United Kingdom
SA73 3LU
Phone: 07864 631201
Hakin Motors is committed to protecting your privacy and handling your personal data in a fair, lawful, and transparent way. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us.
1. Who We Are
Hakin Motors is an independent motor vehicle service and repair business based in Milford Haven, Wales. For the purposes of UK data protection law, we are the data controller responsible for your personal data.
2. What Personal Data We Collect
We may collect and process the following types of personal information:
Information you provide directly
• Name
• Email address
• Phone number
• Vehicle details (where provided)
• Any information you include when contacting us via forms, email, or phone
Information collected automatically
When you visit our website, we may automatically collect:
• IP address
• Browser type and version
• Pages visited and time spent on the site
• Device and operating system information
This information is collected using cookies and similar technologies. Please see our Cookie Policy for more details.
3. How We Use Your Information
We use your personal data to:
• Respond to enquiries and provide customer support
• Arrange vehicle servicing, repairs, or MOT-related services
• Communicate with you about our services
• Improve our website and services
• Maintain security and prevent misuse of our website
We only collect and use personal data where we have a lawful basis to do so.
4. Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
• Consent – where you have contacted us or opted in
• Contract – where data is needed to provide a service
• Legal obligation – where required by law
• Legitimate interests – to run and improve our business, provided this does not override your rights
5. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data, including:
• Secure systems and password protection
• Limited access to personal information
• Regular review of data handling practices
We only keep your data for as long as necessary for the purpose it was collected, or as required by law.
6. Sharing Your Data
We do not sell or rent your personal data.
We may share limited information with:
• Service providers who support our website or IT systems
• Professional advisers (e.g. accountants)
• Legal or regulatory authorities where required
All third parties are required to respect the security of your data and comply with data protection law.
7. Your Data Protection Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (where applicable)
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)
ICO website: https://www.ico.org.uk/
To exercise any of these rights, please contact us using the details above.
8. Cookies and Tracking
Our website uses cookies to help it function properly and to understand how visitors use the site.
For full details, please read our Cookie Policy.
9. External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites and encourage you to read their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law or how we operate. The latest version will always be available on our website.